Frequently Asked Questions
Clear answers about the service, privacy, and checkout — optimised for readability on any device.
What is AstroHoroscope.online?
AstroHoroscope.online offers professional birth-chart readings that combine classical astrological methods with structured text interpretation based on your natal placements. Using the details you provide, we synthesize insights about personality patterns, major life themes, relationship dynamics, and growth opportunities.
How accurate are the readings?
The reading follows mainstream astrological techniques and repeatable interpretation conventions. Expect meaningful reflection rather than deterministic prediction; outcomes are strongest when birth date, time, and location are precise. Astrology content is intended for entertainment and personal insight, not as professional, medical, or legal advice.
What information do I need to provide?
You'll need your full name, exact birth date, birth time, and birth location. The more accurate this information is, the more precise your analysis will be. If you don't know your exact birth time, you can use 12:00 PM as a default.
What's the difference between the three plans?
Basic Reading (€19): Core personality insights and life path guidance.
Detailed Analysis (€29): Everything in Basic plus a comprehensive personality profile, soul mission, and advanced insights.
Comprehensive Reading (€39): Relationship compatibility for two people, including synastry and compatibility insights.
Detailed Analysis (€29): Everything in Basic plus a comprehensive personality profile, soul mission, and advanced insights.
Comprehensive Reading (€39): Relationship compatibility for two people, including synastry and compatibility insights.
How do I get my PDF report?
After payment and analysis generation, you will see a "Download PDF" button on the results page. Click it to download your personalized report. The PDF includes your complete analysis and can be saved or shared.
Is my personal data secure?
Yes. All data transmission is encrypted with SSL, payments are processed securely through Stripe, and we comply with GDPR requirements. Your birth data is used only for analysis and is not sold to third parties.
Can I get a refund?
All sales are final as the service is delivered immediately upon payment. If you experience technical issues, contact us at contact@zlatevsoft.com and we will help.
How long does the analysis take?
Generation typically takes 30–60 seconds. You will see a progress indicator during generation.
Can I use this for relationship advice?
The Comprehensive Reading offers compatibility insights, but it does not replace professional counseling or therapy. Use insights for self-reflection, not as the sole basis for major decisions.
What if I don't know my birth time?
You can use 12:00 (noon) as an estimate. Some house details may be less precise, but the core reading remains useful.
Is this service available worldwide?
Yes. We use Stripe; prices are shown in euro (€), and your bank may convert the charge to your local currency.
Can I share my analysis with others?
Your analysis is for personal use. You may share the PDF with friends or family, but you may not resell it or use it commercially.
How do I contact support?
Email contact@zlatevsoft.com. We usually respond within 24 hours on business days. Include your order details if relevant.
Still have questions?
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